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Privacy Policy

Our contact details

Address:276 Alumrock Road, Birmingham, B83DD


The type of personal information we collect:

The personal information that you are asked to provide and the reasons for which these are collected will be clearly stated when you are asked to provide any personal information. We currently collect and process the following information:

  1. Personal identifiers, contacts and characteristics (for example, name and contact details

  2. Physical non-identifying measurements that are required in order to manufacture our products to specific measurements.

  3. Your interaction with our website, including but not limited to the engagement time and shopping habits of our customers

We are NOT collecting ‘’sensitive’’ information as considered by the Data Protection Act 2018. This excludes information pertaining to race, sexual orientation, religious and political affiliation. House of Gillani limited abides to the duties required of us as data controllers as per the Data Protection Act 2018 and UK GDPR. By agreeing to this privacy policy you are providing House of Gillani with consent and therefore legal basis to process your data. Most of the personal information we process is provided to us directly by you for one of the following reasons:

  •  In order to successfully process orders and create products according to the specifications and measurements provided.

  •    Provide, operate, and maintain our website.

  • Improve, personalise, and expand our website.

  •  Understand and analyse how you use our website.

  •  Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  •   Send you emails.

  •   Find and prevent fraud.

We may share non-identifiable information with our manufacturers. House of Gillani Limited does not share personal information with any 3rd parties and any personal data has restricted access to House of Gillani staff only. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: (a) Your explicit consent. You are able to remove your consent at any time. You can do this by contacting’s Information: We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. House of Gillani DOES NOT actively collect personal and identifiable information from children under the age of 18. If you think that your child provided this kind of information on our website, we encourage you to inform us immediately and we will do our best efforts to promptly remove such information from our records.


How we store your personal information:

Your information is securely stored and is in line with the ‘integrity and confidentiality principle of the GDPR’ otherwise known as the security principle. Our website is certified and protected by the Secure Socket Layer (SSL). This ensures that your information is secure. Whilst we endeavour to make sure that your data is secure with us, we are unable to guarantee the safety of all data that is submitted to us.

We keep the personal identifiers and contact details of our customers for 3 months. We will then dispose of your information by removing your stored data from our company’s logs and databases.



House of Gillani utilises cookies on our website. Cookies are text files used by web pages on your browser. These personalise your interaction with our website and inform us on our user’s preferences. This allows us to optimise the users’ experience and inform our website design. Cookies are able to be turned off on most popular browsers.


UK GDPR and DPA 2018 Data Protection Rights

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to be informed - Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement under the UK GDPR.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.


The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

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